Lisa Créno, Béatrice Cahour - CNRS UMR 9217 i3 Telecom ParisTech
Béatrice Cahour : firstname.lastname@example.org
VeDeCom , Institut de Transition Energétique
Car-pooling is a mode of mobility which reduces pollution and traffic density; it is then valuable for the environment but it still represents only a tiny part of the transports used. A fist-person perspective allowed us to understand the comfortable and discomfortable elements of this type of service (Blablacar, Djump) where strangers get associated via a website to share a car for a long or short journey. Car-pooling users described in detail,thanks to micro-phenomenological Interviews (Vermersch 1994), lived situations of trust and mistrust, during all the phases of the car-pooling activity. The dynamics of the trust feeling, its nature, its sources in the situation of carpooling, and the resources used to install trust were analysed. A joint analysis of first-person data and of video data of the interactions during the ride indicates how complementary they are.
Créno, L. & Cahour, B. (2015). Choix en ligne d’un covoiturage : processus cognitivo-affectifs mobilisés pendant l’activité décisionnelle. Actes du Colloque EPIQUE 2015. Aix en Provence, France, 8-10 iuillet.
Créno, L. & Cahour, B. (2015). Perceived risks and trust experience in a service of Carpooling. 22nd ITS World Congress (Intelligent Transport Systems). Bordeaux, France, 5-9th October.
Créno L., Cahour B. (2014). Chronicles of lived experiences for studying the process of trust in carpooling. Proceedings ECCE 2014, European Conference in Cog. Ergonomics. Vienna, Austria, 1-3 sept.
Créno L. (2016). Covoiturer entre inconnus : des risques perçus à la construction de la confiance, panorama des expériences vécues des usagers, Thèse/PhD Télécom ParisTech, février 2016.